Ever send your resume in through a high traffic job board posting and not know what the person on the other end is looking for, or if they are even the person that is going to decide whether or not they hire you?
Getting your resume to the decision maker requires a little bit of skill in investigation, networking, and playing dumb….Yep that’s right playing dumb will get you past the gate keepers.
In this scenario what how Sales Rep Cindy navigates her resume into the hands of the decision maker and quickly gets an interview.
Step Number One.
Target a specific company that fits your industry that has a good reputation and begin doing research online. Try to find job postings that will carry keywords that you can relate to on your resume, try to find as many contact names, email addresses and phone numbers on the website as possible, and bookmark the contact us form if applicable. Most websites have a contact form if you need to fill out a complaint or have questions about products and services; this area is also great for jobs seekers.
Step Number Two:
Once your resume/cover letter is fine written to the tune of what the company does and how your skills and qualifications match what that company’s website obtained, you now ready to email, fax, and make phone calls.
Step Number Three-Email:
You may have collected some emails from the website that are not HR related, they may go to the VP of the company or a customer service rep, maybe a receptionist. It doesn’t matter; blind copy all of them so that everyone gets a copy of your resume. You may get a response back that says that you sent your resume to the wrong department; the responder may give you the name and contact information of the right person to send it too.
In a perfect world Bob the responder might say “you sent this to me by mistake I work in the Sales Dept not HR, you need Donna Smith in HR her email address is Donna.Smith@xyzcompany.org and extension is 4533. Good Luck.
But in most cases Bob in Sales won’t respond he will think it is just spam, delete it, and move on or perhaps use your email address as a marketing lead.
Step Number Four-Phone:
***Notice the emails you collected online contain names domains like Bonnie.Lewis@xyzcompany.org
You have sent in your emails now it is time to call to follow up to the only number listed on the website. Whether Bob responds to your email or not following up with a phone call is the key. You call in and Bonnie the receptionist answers, you say to Bonnie that you applied for a position in her company and wondered if she received your resume. Bonnie will say “yes I received your resume and forwarded it the HR department, I’m just a receptionist I don’t do the hiring”. You respond by saying “Bonnie I apologize for sending you my resume, I was unsure of who was the decision maker on the hiring (play dumb), I do appreciate your efforts in sending my resume to the HR department, can you tell me who is in charge of the hiring in HR?” Bonnie replies, “That would be Michelle Stafford” Would you happen to know her extension or can you direct me to her voicemail?
In most cases Bonnie would just send you to voicemail, but the good news is you are now getting somewhere. Cindy leaves Michelle a message “Hi Michelle, my name is Cindy, I recently spoke with Bonnie (name drop) about applying for a position within your company and I was wondering if I could have a moment of your time so I can ask a few questions about your hiring process? Please give me a call or email me with the best time to reach you, my number and email address is……..
At this point, you have sent in your resume to everyone except Michelle; however you left her a voicemail and gave her a call to action, partnered-networked with Bonnie, and now know the name of the person who will make the hiring decision. By using Bonnie’s email address it is not too difficult to figure out Michelle’s email address, so now you can send your resume and get it in front of the decision maker.
Please stay tuned, in my next post I will explain the features and benefits of following up with HR and how to sell yourself over the phone and get an immediate face to face interview.
I hope this information helps and good luck with your job search.
Bryan Moore
10 Years-Executive Recruiter
Blog: http://careerprobryan.blogspot.com/Twitter: https://twitter.com/#!/CareerproBryanLinkedIn: http://www.linkedin.com/in/careerprobryanEmail: careerprobryan(at)gmail(dot)com
10 Years-Executive Recruiter
Blog: http://careerprobryan.blogspot.com/Twitter: https://twitter.com/#!/CareerproBryanLinkedIn: http://www.linkedin.com/in/careerprobryanEmail: careerprobryan(at)gmail(dot)com
It's a great post! I really like the way in which the information is presented. You are working hard
ReplyDeleteThanks!
Customer Service Resume Objectives
Thanks Maddy:)
ReplyDelete